SERHOLT COLLECTION

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Made to Order

Each piece is handcrafted and produced with exceptional attention to detail, ensuring superior quality and craftsmanship.

As a custom-made creation, please expect 4–20 weeks for production and delivery, depending on current order volume and complexity. Call us, chat or email us at info@serholtcollection.com with any questions about estimated delivery times.

Timeline

Track the journey of your bespoke piece from order to delivery.

Order Confirmation

Order received and processing initiated

Manufacturing

Production begins in our manufacturing facility

Quality Control

Comprehensive testing and quality verification

Shipping Preparation

Final inspection completed and ready for shipment

Frequently Asked Questions

What does "made to order" mean?

Each item is custom manufactured to your specifications after your order is placed. This ensures the highest quality standards and precise attention to detail.

How long does it take to receive my order?

Please allow 4–20 weeks for production and shipping. We'll keep you updated throughout the process.

Can I request customizations?

Yes! Contact ourteam for any special requests. Additional fees or lead times may apply.

What if I need to return the item?

Because the item is made to order, returns are only accepted for defective or damaged items. Please review our Return Policy for more details.

Will I be notified about the status of my order?

Absolutely. You'll receive updates at each stage of the production and shipping process to ensure transparency.

Is there a warranty?

Yes, all our pieces come with a 2-year warranty covering manufacturing defects. See our Warranty Policy for details.

Terms & Policies

By placing a custom order, you agree to our Shipping Policy, Return Policy, and Terms of Service.